Our Story

What we actually do

We sell one thing, in two versions and four sizes, and we try to get the fit right. That's the whole business. There's no catalogue to pad out and no accessories to upsell you.

Why the fit obsession

Because it's where cheap carts fail. The frames in this price bracket aren't badly made so much as badly matched — a dog measured in a collapsed position ends up with a frame that sits too low, and the cart takes no weight at all. Every order here gets its measurements read by a person before it ships. If your numbers look unusual for your breed, we write to you rather than shipping and hoping.

What we won't tell you

  • That a wheelchair treats, cures or reverses anything. It doesn't. It helps a dog keep moving, and a dog who keeps moving tends to keep their muscle and their interest in the day.
  • That every dog takes to it instantly. Most need two or three short sessions. Some need a fortnight.
  • That we know your dog better than your vet does. We fit wheelchairs. Anything about diagnosis, medication or surgery belongs with the person who has examined your dog.

Where we are

We run and operate across Canada and the United States. Orders are read and answered by a person, not a queue — the same person who checks your measurements before the cart ships.

Talk to us

If you're somewhere in the middle of this right now — measurements in one hand, the vet's words still ringing — write to cgc@post.com. We'd rather talk you through it than sell you the wrong size.

Our story

Why we started WagWheels

A good wheelchair shouldn't cost more than the surgery you already couldn't afford.

We started WagWheels because the carts that actually work were priced at $400 to $700, and the ones people could afford were flimsy enough to be frightening. We started WagWheels because the carts that actually work were priced at
$400 to $700, and the ones people could afford were flimsy enough to be frightening. We'll be straight with you: we didn't come to this from a
personal tragedy. We came to it from the reviews — hundreds of them, on
the cheap carts, all saying a version of the same thing. It arrived. It
didn't fit. My dog wouldn't use it. Nobody answered my email. The frames weren't really the problem. The fitting was.

So we did the boring part properly instead: we obsess about the fit. Every order gets its measurements checked by a person before it ships, because a wheelchair that doesn't fit isn't a bargain at any price.

If you're somewhere in the middle of this right now — measurements in one hand, vet's words still ringing — message us. We'd genuinely rather talk you through it than sell you the wrong size.

Message us about your dogFind my dog's size

We usually reply the same day. No sales pitch — send the measurements and we'll tell you honestly.

Free 90-day returns

If the fit isn't right, send it back. No restocking fee, no argument.

A real person checks your numbers

Send us your dog's measurements before you order and we'll confirm the size ourselves.

Adjusts as they change

Height, length and width all adjust at home — so the frame keeps fitting as your dog's condition changes.

Not ready to order?

Not ready yet? We'll send the measuring guide.

Plus honest advice on what to expect as things change. No daily emails, no pressure — unsubscribe whenever.

  • The three measurements, with photos of exactly where to put the tape
  • A printable size chart you can take to the vet
  • What the first week in a cart actually looks like

We'll email you the guide and occasional advice about mobility loss. We never sell your details, and one click unsubscribes you for good.